Howdy partners! At Boot Rover (“we”, “us”, or “our”), we value your trust as much as we value quality craftsmanship in our western boots and leather goods. This Privacy Policy explains how we collect, use, and protect your personal information when you visit bootrover.com (the “Site”). Just like our hand-stitched products, we’ve built this policy with care and attention to detail.

1. Information We Collect

When you shop with us or browse our Site, we may collect:

  • Personal Information: Name, email address, shipping/billing address, payment details (processed securely through our payment partners), and phone number when you make a purchase or create an account.
  • Order Information: Details about the boots, apparel, and accessories you purchase from us.
  • Technical Information: IP address, browser type, operating system, and device information when you visit our Site.
  • Usage Data: Pages viewed, time spent on Site, and other browsing behavior through cookies and similar technologies.
  • Communication Data: Records of your correspondence with us if you contact customer service.

2. How We Use Your Information

We use your information with the same care we take in crafting our products:

  • To process and fulfill your orders for boots, apparel, and accessories
  • To provide customer support and respond to inquiries
  • To improve our Site, products, and services
  • To send you information about products and promotions (if you opt-in)
  • To prevent fraud and enhance security
  • To comply with legal obligations

3. Sharing Your Information

We treat your information like our finest leather—with respect and protection. We only share it when necessary:

  • Service Providers: Trusted partners who help us operate our business (payment processors, shipping carriers, IT services) with strict confidentiality agreements.
  • Legal Compliance: When required by law or to protect our rights, property, or safety.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, with notice to you.

We never sell your personal information to third parties for marketing purposes.

4. International Data Transfers

As a global retailer (excluding some Asian countries and remote regions), your information may be transferred to and processed in countries other than your own. We ensure all transfers comply with applicable data protection laws.

5. Data Security

We protect your data with the same dedication we apply to crafting durable western wear:

  • SSL encryption for all data transmissions
  • PCI-DSS compliance for payment processing
  • Regular security assessments
  • Limited access to personal information

6. Your Rights

Depending on your location, you may have rights to:

  • Access, correct, or delete your personal information
  • Object to or restrict certain processing
  • Receive a copy of your data in a portable format
  • Opt-out of marketing communications

To exercise these rights, contact us at [email protected].

7. Cookies and Tracking Technologies

Like boot tracks in fresh soil, our Site uses cookies and similar technologies to:

  • Remember your preferences
  • Analyze Site traffic and performance
  • Enable shopping cart functionality
  • Deliver relevant marketing (with your consent)

You can manage cookie preferences through your browser settings.

8. Children’s Privacy

Our Site isn’t directed to children under 16. We don’t knowingly collect personal information from children without parental consent.

9. Changes to This Policy

We may update this policy occasionally. The updated version will be posted on our Site with a new “Last Updated” date.

10. Contact Us

For questions about this Privacy Policy or your personal data:

Boot Rover Sales Store
3463 Grim Avenue
San Diego, US 92117
Email: [email protected]

Thank you for trusting Boot Rover with your western style needs. We’re committed to protecting your privacy as steadfastly as we craft our boots.

Happy trails,
The Boot Rover Team